newsletter
This page is designed to provide information on current issues and items of interest.It is up-dated periodically, however for up to the minute travel information on specific locations please visit the Foreign and Commonwealth Office website at www.fco.gov.uk
20 April 2010: Volcanic Ash Cloud
If you have been unfortunate enough to have been stranded abroad, we are accepting claims under Section 4(a) Travel Delay subject to the standard terms and conditions of the policy.
This will provide (per person) a payment of £25.00 for the first 12 hours and £25.00 for each full 12 hours thereafter up to a maximum of £100.00.
Please see page 1 of the policy booklet for instructions on making a claim or select this link.
Whilst we appreciate that this will probably not cover all of your additional costs incurred as a result of the disruption, you should contact your tour operator or carrier for details of your rights under EU legislation.
If you have any queries please do contact us .
Airline Failure
The financial failure of your carrier or tour operator can cause significant problems, particularly if it happens when you are actually away..There is generally no warning of such things and you should be aware that if you are arranging travel with an agent who is not a member of ABTA, or a carrier who is not a member of ATOL, you are likley to have to make alternative arrangements and face little prospect of financial recompense. It is not possible to insure against such eventualities as the risk is impossible to assess. ATOL provides certain safeguards and you can check at www.atoldata.org.uk.
FCO "Know before You Go"
Travsure
are partners in the Foreign and Commonwealth Office Know before you go campaign.
This initiative is designed to ensure that travellers are aware of and are
prepared for the various issues that are involved when travelling abroad.
Adequate insurance is obviously a vital part of this however their website
contains a wealth of other useful informations on the do's and dont's and
is well worth a visit
http://www.fco.gov.uk/knowbeforeyougo