WHAT TO DO IN THE CASE OF A SERIOUS MEDICAL EMERGENCY

Contact SPECIALTY Emergency 24 Hour Service on Telephone: UK 44(0) 20 79027404 immediately, but in any event within 24 hours of any serious medical emergency abroad requiring in-patient hospitalisation, extended treatment or alteration to travel arrangements

HAVE THE FOLLOWING INFORMATION AVAILABLE

1.The Certificate Number (shown on the schedule)

2.The period of insurance

3.Details of the problem

4.The name of the Hospital and the Doctor and their telephone numbers

5. A phone number where you can be contacted

FAILURE TO CONSULT WITH SPCIALTY AND ACT IN ACCORDANCE WITH THEIR INSTRUCTIONS MAY PREJUDICE YOUR CLAIM

For all other claims except TRAVEL DISPUTE CLAIMS

Notice must be given under all Sections to

One Claims Ltd
1-4 Limes Court
Conduit Lane
Hoddesdon
Herts
EN11 8EP

Tel 01992 454250
Fax 01992 450717
Email mail@oneclaims.com

as soon as possible. These are standard rate numbers

IMMEDIATE NOTICE MUST BE GIVEN in the event of a Cancellation and Curtailment claim

For Travel Dispute Claims

All potential claims must be reported initially to the claims helpline for advice and support. (This must be done as soon as possible, and in any event, within 30 days of the incident likley to give rise to the claim)

TEL: 01384 377000